Alza.cz
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Firma: Alza.cz a.s. Velikost: 176.38 MB Verze: 4.528 Typ aplikace: iPhone / iPod Touch |
Popis
Největší eshop s počítači a elektronikou. Nyní vždy po ruce.
Čeká na vás známé prostředí, ve kterém se budete snadno orientovat. Využijte výhod aplikace Alza.cz, zpříjemněte si nákup a ušetřete svůj čas.
- Uzpůsobeno pro pohodlné ovládání i na iPadu
- Výběr zboží z nabídky Alza Media, Alza Hračky a Alza Trendy, Alza MAXI, Alza Sport
- 50+ tisíc položek a přes milion elektronického obsahu
- Recenze, kvalitní popis, fotky a hodnocení zákazníků
- Usnadnění výběru zboží podle značky a parametrů
- Možnost objednání do AlzaBoxu přímo z telefonu
- Historie objednávek a sledování stavu
- Funkce zrychleného nákupu jedním dotykem
- Sledování stavu Alzáků
- Akční nabídky
- Intuitivní ovládání, gesta
- Pro iPhone, iPad a Apple Watch
Náhled obrazovky aplikace
Uživatelské recenze
Alza.cz
We are the Robots!
This ordering application works fine however...
Alza provides no competent human service for faulty products, refunds, or returns.
The problem then becomes solely the customers responsibility.
They do not know how to use telephones or have any inter-office communications. You cannot phone them, or have them return calls. Ever!
It then becomes a "Kafka-esque" rabbit hole of bureaucratic denial and web based complaint forms.
Dozens of unanswered e-mails.
No corporate accountancy. They are invisible, and I reachable.
No formal EU customer support training for staff to date. It may come someday...
While the purchasing process has been simplified and automated, customer support is then passed along to the manufacturer, and their retail service partners will not be concerned with solving or processing your concerns.
A narrow profit margin requires a narrow business plan to encourage return customers.
Please consider prioritizing your customers personal concerns above that of company profits. A single return "valet" could simply assist us
start to finish and oversee a smooth complete experience.
Interaction, personal support, and competence are lacking in their quest to constantly modernize.
Thank You
Alza.cz
Spam notifications & auto-play annoyances
The newest update sends you regular ads via notifications, and videos auto-play without the user's consent. Auto-playing videos when viewing products is extremely annoying, because it hijacks any music you may have playing on your phone. Hopefully this is just a bug that will be fixed. Otherwise it's terrible UX.
Alza.cz
Useless
When picking up two or more orders the app will not give you the orders' PIN thus you cannot even pick up the orders.
Staff in the store was aware of the problem but was completely useless in providing any solution and some of them were even unpleasant.
Alza.cz
Awful
The worst services ever. In wednesdaymi recieved message that my product will be ready to pick up in 3 day. Its saturday now and here we go... nothing is ready. But thats just how alza works...
Alza.cz
Pada na splashy
Nejen ze se aplikace strasne dlouho nacita, ale jeste furt pada. Proboha kdo to programoval! Update teto verze se moc teda nepovedl, mozna jeste horsi. iPhone 4 5.1.1
Alza.cz
All you need
The app is simple, fast and stable. You can find anything you need very quickly and the all app is made in very ergonomic way.
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